Terms & Conditions

Welcome to Framed Fractures. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase or using our website.

1. Location

Our business is located in Las Vegas, Nevada, and we offer both domestic and international shipping.

2. Payment Methods

We accept payments via credit/debit cards and PayPal. By completing a purchase on our site, you authorize us to process your payment through these methods.

3. Shipping & Delivery

Shipping fees for domestic orders are as follows:

• Orders under $75: Shipping fees are calculated at checkout based on the size, weight, and destination of the order.

• Orders over $75: Free standard shipping.

For international orders, additional shipping fees may apply. Shipping times vary based on location, and we aim to process orders promptly. Delivery times may vary depending on the carrier.

4. Returns & Refunds

If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will assist you in resolving the issue, either with a replacement or a full refund for the damaged product. We do not offer exchanges. Please carefully review your order before finalizing your purchase to ensure accuracy.

5. Custom Orders

Custom orders for jewelry and candles will be discussed between the seller and customer for each individual order. The seller reserves the right to deny a custom order if it is deemed unfeasible.

6. Product Availability & Pricing

We strive to ensure that our product listings are up-to-date and accurate. However, if a product becomes unavailable after your order has been placed, we will contact you to discuss a suitable resolution, which may include a refund or exchange for another item of the same value. Prices for products may change without notice, and we reserve the right to correct any errors in pricing or product descriptions.

7. Intellectual Property

All content, images, designs, and branding materials on this website are the intellectual property of Framed Fractures. Unauthorized use or reproduction of our materials is prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, Framed Fractures is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. Your sole remedy for dissatisfaction with our products or services is to discontinue using our website or contact us for assistance in resolving any issues.

9. Privacy & Data Collection

We value your privacy and only collect necessary information for processing orders and maintaining communication. We do not collect payment information directly through our website; all payments are processed securely through our payment partners, PayPal and credit/debit card providers. We may collect email addresses for our newsletter and marketing purposes, but we will never sell or share your information with third parties without your consent.

10. User Behavior

As a storefront, we expect all customers to interact with our website in a respectful manner. Unauthorized use of our site, including but not limited to tampering with product listings or attempting to gain unauthorized access, is strictly prohibited.

11. Modifications to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time without prior notice. Changes will be reflected on this page, and your continued use of the site constitutes acceptance of the updated terms.